Delivery and Returns

Delivery 

We aim to dispatch your order within 48hrs using royal mail or courier . standard delivery is free for orders over 20 pounds which aims to delivery in 3 working days .

Royal mail second class £2.95 ( Free for order over 20 pounds).

Royal mail 1 day delivery is £4.

International standard delivery


Europe £10
Rest of the world £15
customs where applicable to be paid by the buyer.

 

Returns:

In the unlikely event that your order is incorrectly shipped or found to be damaged or defective , please contact us on email contact@sintranaturals.com as soon as possible, and within a maximum of 14 days. The goods should be sent back to us including the original invoice and packaging. We will then offer you a full refund or replacement, Refund postage to be paid by the customer. 

Unfortunately due to personal use of the products we cannot accept used products.

But please feel free to contact us if you have any queries or complaints regarding the products we are happy to be at your service. Customer comes first.